Meet Our Team

Central Florida Speech and Hearing Center is comprised of professionals who are deeply committed to their clients and the total quality of treatment and care.  It’s the team that makes Central Florida Speech and Hearing Center a leading provider of quality, customized hearing and speech solutions. Our expertise is measured by our commitment to patient satisfaction, continuing education, and the application of current technologies. Our staff is highly qualified and will not only make a diagnosis, but will use state-of-the-art treatment, methods and collaboration to find a solution.

Our Audiologists are among the most experienced hearing care professionals and have attained a doctoral degree in audiology.  They bring that knowledge to work every day to help our patients discover the self-confidence they need to function in daily life. Our Speech-Language Pathologists have achieved the high-level degrees in their field and are trained in human communication, its development and its disorders.  Training and years of experience allows them to provide the level of care and treatment our patients deserve.

Roxann Bonta
President/CEO
rbonta@cfshc.org
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Debbie Burdett
Vice President of Community Engagement
dburdett@cfshc.org
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Robin Cole
Vice President of Operations/HR
rcole@cfshc.org
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Morgan Rosenkranz
Director of Finance
mrosenkranz@cfshc.org
Lauren Giordano
Communications Manager
lgiordano@cfshc.org
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Danita Farnsworth
Development Officer
dfarnsworth@cfshc.org
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Sue Poulsen
Business Accounts Manager
Jennifer Steed, Au.D.
Audiologist
Dr. Steed has been a licensed audiologist since 2003. She joined the staff at Central Florida Speech and Hearing Center in February in 2010. She earned her Doctorate of Audiology from the University of South Florida in 2003 and received her Bachelor of Arts degree in the University of South Florida in Communication Disorders in 1999. She completed her clinical externship at New Haven, Connecticut with an otolaryngologist. She is a fellow of the American Academy of Audiology (AAA) and a member of the Florida Academy of Audiology (FLAA), and a certified supervisor for industrial audiology through COAHC (Council for Accreditation in Occupational Hearing Conservation). Dr. Steed has a special interest in adult aural rehabilitation and hearing aid fittings.
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Katie Zayas May, Au. D., FAAA
Audiologist
Dr. Zayas has been a licensed audiologist since 2014. She joined the staff at Central Florida Speech and Hearing Center in June 2014. She earned a Doctorate of Audiology from the University of Florida in 2014 and received her Bachelor of Arts degree in Communication Sciences and Disorders from the University of Florida in 2010. She completed her clinical externship at UF Health Shands Hospital in Gainesville, FL. She is a fellow of the American Academy of Audiology (AAA). Dr. Zayas has a special interest in adult diagnostics and hearing aid fittings.
Katie Nail, Au.D., CCC-A
Audiologist
Dr. Nail earned a Doctorate in Audiology (Au.D.) from the University of South Florida in 2016. She received a Bachelor of Arts degree in Communication Science and Disorders in 2012. Dr. Nail completed her clinical externship here at Central Florida Speech and Hearing Center. Dr. Nail has a certification of clinical competence in audiology (CCC-A) from the American Speech-Language-Hearing Association (ASHA). Dr. Nail has a special interest in pediatric diagnostics and treatment.
Ruben Diaz, Au.D., FAAA
Audiologist
Dr. Diaz earned his Doctorate of Audiology from the University of Texas at Austin in 2017. He received a Bachelor of Science degree in Communication Science and Disorders and Psychology from Florida State University in 2013. Dr. Diaz completed his clinical externship at a pediatric otolaryngology office in Tampa. He is a fellow of the American Academy of Audiology (AAA). Dr. Diaz has a special interest in cochlear implants and pediatrics.
Danielle Stephens
Au.D. Extern
Danielle is currently enrolled in the Audiology Doctoral Program at the University of South Florida. She is completing her clinical externship here at the Center. She received a Bachelor of Science degree in Communication Science and Disorders in 2013 from Florida State University. Danielle has a special interest in pediatric diagnostics and treatment.
Brandi Meredith
Audiology Assistant
Amy Tyner, M.A., CCC-SLP
Senior Speech-Language Pathologist
Amy received her Bachelor of Science degree from the University of Maine at Farmington and her Master of Arts degree from the University of Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. Amy has over 20 years of experience as a speech-language pathologist and has a special interest in helping school-age children improve their speech, language, and literacy skills so they can be better communicators in their home and school environments. Amy is certified by the Hanen program (It Takes Two To Talk, Learning Language and Loving It, Teacher Talk) and has led Hanen’s Learning Language and Loving It and Teacher Talk programs for preschool teachers.
Kristen Forgue, M.S., CCC-SLP
Speech-Language Pathologist
Kristen received her Bachelor of Arts degree from Truman State University and her Master of Science degree from the University of Montevallo. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. Kristen has over 15 years of experience as a speech-language pathologist and has a special interest in working with the preschool population and helping them gain independence in communicating through increasing their articulation and language skills. Kristen has completed specialty training in specific approaches for treating childhood apraxia of speech.
Kristen Garcia, M.S., CCC-SLP
Speech-Language Pathologist
Kristen earned her Bachelor of Arts and Master of Science degrees from the University of South Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. Kristen became a speech-language pathologist in 2014. She enjoys collaborating and coaching her clients and their families, empowering them to achieve their goals. She has specialized training in developing listening and spoken language skills in hearing impaired children, but enjoys working with individuals of all ages and needs.
Tina Bell, M.S., CCC-SLP
Speech-Language Pathologist
Tina received both her Bachelor of Arts and Master of Science degrees from the University of South Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She enjoys working with both children and adults helping to improve their speech, language, and cognitive abilities so that they can become better communicators, Tina has a special interest in the areas of auditory processing disorders and stroke rehabilitation.
Mandy-Faith Madigan, M.A., CCC-SLP
Speech-Language Pathologist
Mandy received both her Bachelor of Science and Master of Arts degrees from the University of Central Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She also has a K-12 Speech Impaired Florida Teaching Certificate. She has been working as a Speech-Language Pathologist since 2003. She has experience with children of all ages and has also worked with adults for speech and language rehabilitation.
Carley Maniscalco, M.S., CF-SLP
CF Speech-Language Pathologist
Carley received her Master of Science in Speech-Language Pathology from Florida State University. She attended the University of Central Florida where she received her Bachelor of Science in Communication Sciences and Disorders and a minor in Psychology. She began her Clinical Fellowship at Central Florida Speech and Hearing Center in Fall of 2016. She has experience providing diagnostic, care-planning, and treatment services to adult and geriatric patients. She also has experience with elementary age children.
Lea G. Bates, M.S., CF-SLP
CF Speech-Language Pathologist
Lea received her Master of Science from Florida State University and her Bachelor of Arts from the University of South Florida. She began her Clinical Fellowship at Central Florida Speech and Hearing Center in Fall of 2016. She was a research assistant during her graduate career. She has experience working with the pediatric population and also has specific treatment experience with communication disorders related to traumatic brain injury.
Beatrice ("Bibi") Lopez
Patient Services Manager & Speech Scheduler
Julie Briggs
Patient Services Audiology Scheduler
Melissa Poulsen
Patient Services
Mildred Estrada
Patient Services - Medicaid Kids Only
Jody Robinson
Patient Services Receptionist
Yesenia Hernandez
Patient Services Receptionist
Cindy Valdes
Patient Services Billing Coordinator
Robyn Yarnell
Patient Services
Robyn Yarnell
Community Services Coordinator
Dale Mitchell
Hearing Access Coordinator