Meet Our Team
Central Florida Speech and Hearing Center is comprised of professionals who are deeply committed to their clients and the total quality of treatment and care. It’s the team that makes Central Florida Speech and Hearing Center a leading provider of quality, customized hearing and speech solutions. Our expertise is measured by our commitment to patient satisfaction, continuing education, and the application of current technologies. Our staff is highly qualified and will not only make a diagnosis, but will use state-of-the-art treatment, methods and collaboration to find a solution.
Our Audiologists are among the most experienced hearing care professionals and have attained a doctoral degree in audiology. They bring that knowledge to work every day to help our patients discover the self-confidence they need to function in daily life. Our Speech-Language Pathologists have achieved the high-level degrees in their field and are trained in human communication, its development and its disorders. Training and years of experience allows them to provide the level of care and treatment our patients deserve.
Roxann Bonta
President/CEO
rbonta@cfshc.org
Robin Cole, COHC
Vice President of Operations/HR
rcole@cfshc.org
Morgan Rosenkranz, MBA
Senior Director of Finance
mrosenkranz@cfshc.org
Lauren Giordano, MNM
Director of Marketing
lgiordano@cfshc.org
Channon Eickenberg
Director of Development
Sue Poulsen
Business Accounts Manager
Katie Zayas May, Au. D., FAAA
Audiologist/Audiology Director of Operations
Dr. Zayas has been a licensed audiologist since 2014. She joined the staff at Central Florida Speech and Hearing Center in June 2014. She earned a Doctorate of Audiology from the University of Florida in 2014 and received her Bachelor of Arts degree in Communication Sciences and Disorders from the University of Florida in 2010. She completed her clinical externship at UF Health Shands Hospital in Gainesville, FL. She is a fellow of the American Academy of Audiology (AAA).
Dr. Zayas has a special interest in adult diagnostics and hearing aid fittings.
Katie Nail, Au.D., CCC-A
Audiologist/Audiology Director of Administration
Dr. Nail earned a Doctorate in Audiology (Au.D.) from the University of South Florida in 2016. She received a Bachelor of Arts degree in Communication Science and Disorders in 2012. Dr. Nail completed her clinical externship here at Central Florida Speech and Hearing Center. Dr. Nail has a certification of clinical competence in audiology (CCC-A) from the American Speech-Language-Hearing Association (ASHA). Dr. Nail has a special interest in pediatric diagnostics and treatment.
Shaila Perez, Au.D., FAAA
Audiologist
Dr. Perez has been a licensed Audiologist since 2016. She joined the staff at CFSHC in February of 2018. She graduated Magna Cum Laude, earning a Doctorate of Audiology degree from Wayne State University in May of 2015 and received her Bachelor of Arts degree in Communication Sciences & Disorders from Wayne State University in 2011. She completed her fellowship at the Michigan Ear Institute (neurotologist practice) in Farmington Hills, MI. She is a fellow of the American Academy of Audiology.
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Habla Espanol
Brandi Meredith
Audiology Assistant
Brandi has been a licensed audiology assistant since 2010, She enjoys working with hearing aids and assisting with diagnostic testing.
David Shropshire
Au.D. Extern
David is in his last year of his Doctorate in Audiology (Au.D.) program from the University of South Alabama. He received a Bachelor of Science degree in Communication Science and Disorders from Florida State University in 2015. David has a special interest in pediatric diagnostics and treatment, as well as cochlear implants.
Tina Bell, M.S., CCC-SLP
Director of Speech-Language Pathology /Speech-Language Pathologist
Tina received both her Bachelor of Arts and Master of Science degrees from the University of South Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. Tina has been working as a Speech-Language Pathologist since 2010 and became Director of the Speech-Language Pathology Department in 2017. She has also been leading the Center’s Stroke Support Group since 2012. Tina enjoys working with children, adolescents, and adults with a wide range of developmental and acquired speech and language difficulties. Her clinical interests include early intervention and stroke rehabilitation.
Amy Tyner, M.A., CCC-SLP
Administrative Coordinator/Senior Speech-Language Pathologist
Amy received her Bachelor of Science degree from the University of Maine at Farmington and her Master of Arts degree from the University of Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association.
Amy has over 20 years of experience as a speech-language pathologist and has a special interest in helping school-age children improve their speech, language, and literacy skills so they can be better communicators in their home and school environments. Amy is certified by the Hanen program (It Takes Two To Talk, Learning Language and Loving It, Teacher Talk) and has led Hanen’s Learning Language and Loving It and Teacher Talk programs for preschool teachers.
Kristen Forgue, M.S., CCC-SLP
Speech-Language Pathologist
Kristen received her Bachelor of Arts degree from Truman State University and her Master of Science degree from the University of Montevallo. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association.
Kristen has over 18 years of experience as a speech-language pathologist and has a special interest in working with the preschool population and helping them gain independence in communicating through increasing their articulation and language skills. Kristen has completed specialty training in specific approaches for treating childhood apraxia of speech.
Kristen Garcia, M.S., CCC-SLP
Speech-Language Pathologist
Kristen earned her Bachelor of Arts and Master of Science degrees from the University of South Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association.
Kristen became a speech-language pathologist in 2014. She enjoys collaborating and coaching her clients and their families, empowering them to achieve their goals. She has specialized training in developing listening and spoken language skills in hearing impaired children, but enjoys working with individuals of all ages and needs.
Mandy-Faith Madigan, M.A., CCC-SLP
Speech-Language Pathologist
Mandy received both her Bachelor of Science and Master of Arts degrees from the University of Central Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She also has a K-12 Speech Impaired Florida Teaching Certificate. She has been working as a Speech-Language Pathologist since 2003. She has experience with children of all ages and has also worked with adults for speech and language rehabilitation.
Angela Taft M.S., CCC-SLP
Speech-Language Pathologist
Angela received both her Bachelor of Science and Master of Science degrees from Tennessee State University. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She has been working as a Speech-Language Pathologist since 2000. She has worked in a variety of settings from school systems, acute care hospitals to outpatient centers with populations ranging from neonatal to geriatric.
Cynthia Singler M.A., CCC-SLP
Speech-Language Pathologist
Cynthia received her Bachelor of Arts degree from the University of Florida and her Master of Arts degree from the University of Central Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association (ASHA). She has been working as a Speech-Language Pathologist since 2001. She has worked in a variety of settings, including: school systems, acute care hospitals, home health, outpatient centers, rehabilitation facilities that specialize in short-term rehabilitation, long-term care and memory care services. She is certified in VitalStim, Lee Silverman Voice Treatment (LSVT) LOUD, Interactive Metronome for Pediatrics and Adults, McNeill Dysphagia Therapy Program (MDTP). She has experience working with populations ranging from pediatrics to geriatric.
Beatrice ("Bibi") Lopez
Patient Services Manager & Speech Scheduler
Julie Briggs
Patient Services Audiology Scheduler
Cindy Valdes
Patient Services Billing Coordinator
Melissa Poulsen
Patient Service Billing & Accounts Receivable
Judy Martin
Patient Services Children's Audiology Scheduler
Connie Jackson
Patient Services Receptionist
Yesenia Hernandez
Speech Language Pathology Scheduler Assistant
Robyn Yarnell
Community Services Coordinator
Keith Ahlheim
Industrial Services Manager
Joyce Ahlheim
Community Services Consultant